Category: Customer Service

Is there such a thing as job security? I pondered this question for some time as I considered leaving the stability of my corporate job to step full time into my training business. The more I thought about it, the more I realized that job security is really a myth. Growing up, I’d hear Bahamian parents … Continue reading The Power Of Job Stability

Mark Murphy in his interview with Dan Schawbel, contributing writing for Forbes, said that “When our research tracked 20,000 new hires, 46% of them failed within 18 months. But even more surprising than the failure rate, was that when new hires failed, 89% of the time was for attitudinal reasons and only 11% of the … Continue reading Hiring The Right Fit

Melody Beattie explains how I feel about gratitude best. She says that “Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.” As I started to reshape my life with the guidance of my mentor, there were so many experiences and people I was grateful for. Another way my … Continue reading What Was Designed To Kill You Can……

Yes yes I know.  We’ve been conditioned from very young to seek someone to complete us. As a part of our play routines, we played with tea sets, dolls, and watched happily ever after fairy tales. We were taught how to cook, to sew, to clean – essentially all the things that “people” thought were … Continue reading Sister, The Love You Long For…….

It was Fall of 2015. I vividly recall that hot summer afternoon. We were sitting in the den. I’d just walked into the cool air-conditioned room and felt the perspiration begin to evaporate off of my skin. My mentor was sitting behind his desk writing on a yellow legal pad. He looked up and said “you’re ready”. My mind began … Continue reading It Was The Fall of 2015