It was Fall of 2015. I vividly recall that hot summer afternoon. We were sitting in the den. I’d just walked into the cool air-conditioned room and felt the perspiration begin to evaporate off of my skin. My mentor was sitting behind his desk writing on a yellow legal pad. He looked up and said “you’re ready”. My mind began … Continue reading It Was The Fall of 2015
Are you ready to welcome 2018? In just a few days we’ll be celebrating the beginning of another year but before we begin a new year we should close out the old one. Here are five tips for closing out 2017 and being prepared for 2018. 1.) Reflect Review your year. There is tremendous power … Continue reading 5 Things To Do Before 2018
Mark Twain said that “The two most important days in life are the day you are born and the day you find out why.” Sometimes we struggle to find our purpose in life. It’s not an uncommon occurrence. We struggle with the why am I here question and truth be told it is sometimes not … Continue reading Live Your Dream!
Setbacks position you to come back stronger than before. Continue reading Where Did It Come From?
“Nelson Mandela – was a South African anti-apartheid revolutionary, politician, and philanthropist, who served as President of South Africa from 1994 to 1999. In 1962, he was arrested, convicted of conspiracy to overthrow the state, and sentenced to life imprisonment in the Rivonia Trial. Mandela served 27 years in prison. An international campaign lobbied for … Continue reading Are You Willing To Be Inconvenienced?
Harriet Tubman reminds us that “Every great dream begins with a dreamer. Always remember you have within you the strength, the patience and the passion to reach for the stars to change the world.” It’s a great reminder that YOU possess the necessary skills to begin chasing your dreams. At the Put Your Dreams … Continue reading You Can Do It! Yes YOU Can!
A few months back, I had the most unpleasant travel experience on American Airlines. I needed to return home a day earlier than initially booked and so I purchased a business class one way ticket to ensure I was able to arrive home as needed. Well to make a long story short after NUMEROUS delays … Continue reading Make Customer Recovery Customer Friendly